Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
We work in partnership with one of the country’s leading mutual exchange services, HomeSwapper, to help you find a home that suits you better.
Visit the HomeSwapper website to register and start searching today.
· You will need to find someone to exchange with
· Before you can exchange homes, both you and the person you are swapping with need to complete our Mutual Exchange Form and send this to us
· Please speak to your Neighbourhood Manager if you need any help in completing the form or want to find our more
· We will notify all parties applying for an exchange of our decision within 42 days from when we receive the full application, including the correct supporting documentation
· Be keeping to your tenancy conditions
· Not have rent arrears equivalent to more than one month’s rent, unless there are exceptional circumstances. We may make it a condition of our approval that you clear any arrears by a specific date before the mutual exchange takes place
· Meet any criteria for the type of home you’re exchanging into (for instance, an age restricted home, affordable rent homes)
· Move to a home that’s a suitable size for your family. If you’re downsizing, you may under occupy by one bedroom in your new home
· Rectify any repairs or alterations that you are responsible for
A form to capture a character reference from somebody who can vouch for you with regard to your suitability as a tenant.
Open DocumentOpen DocumentThis policy explains how we manage aggressive, abusive, or unreasonable behaviour, and the steps we take to protect staff and residents while ensuring services remain fair and accessible.
Open DocumentOpen DocumentDetails of our financial performance, accounts and value for money, for the year ending 31 March 2024.
Open DocumentOpen DocumentThis policy explains how we keep homes safe from damp and mould. It outlines how we investigate and fix problems, and how we support residents through the process.
Open DocumentOpen Document
