Equity, Diversity & Inclusion Strategy 2026-30

This policy explains how, through early engagement and advice sharing, we support residents to maintain their tenancies.

This policy explains how we look after our estates so they stay safe, clean and well-maintained, and how we work with residents to improve their neighbourhoods.

This policy explains how we handle repairs including what we fix, what residents must look after themselves, and how quickly different types of repairs will be completed.

A form to be used when looking to transfer between Salvation Army Homes properties.

This code from the National Housing Federation sets out standards for housing associations to achieve excellence in governance, accountability and resident-focused decision-making.