Policy

Last Updated

March 2026

Privacy Notice

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Communication Strategy

Our Communication Strategy promotes clear, consistent communication so residents, partners, and colleagues understand expectations, stay informed, and engage effectively with our services and decisions.

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Annual Report to Residents 2024-25

Our annual report to residents highlights our performance between April 2024 and March 2025

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Complaints & Compliments Policy

This policy explains how we handle complaints and compliments, and how feedback is used to improve our services.

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Annual Accounts 2024 -2025

Details of our financial performance, accounts and value for money, for the year ending 31 March 2025.

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Development and Growth Strategy

Our Development and Growth Strategy focuses on growing our homes sustainably and in the right place to meet rising housing needs.

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