Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
To report any anti-social behaviour please use this link or Contact Us.
Anti-social behaviour is behaviour which has caused or is likely to cause harassment, alarm, distress or serious on-going nuisance or annoyance to people.
Below is a list of the types of acts that saha may class as antisocial behaviour.
This list is not exhaustive, it is an example of the kind of behaviour that can be addressed through the saha ASB policy.
EXAMPLES OF ANTI-SOCIAL BEHAVIOUR
We often get complaints about something that isn’t really anti-social, but is about a different style of living.
Examples of behaviour that may not automatically be anti-social includes:
saha recognizes the impact that anti-social behaviour has on its customers and aims to respond through a proactive approach. Cases will be recorded promptly and professionally and by using four key areas of activity: Prevention, Early Intervention, Support & Partnership Working & Enforcement its aim is to prevent and minimize the amount of anti-social behaviour that customers experience.
If the case does not involve threats, violence or serious harassment, we will suggest that the complainant talks to the person causing the problem about the anti – social behaviour explaining the effect it is having upon him / her. We will advise the complainant to do this in a polite and reasonable manner and only where they feel comfortable in doing so.
We will aim to take a swift course of action appropriate to the severity of a case taking into consideration the needs of the complainant and the circumstances of the perpetrator and strive to achieve a balance between prevention, early intervention, support and enforcement actions in order to provide long term solutions that are reasonable, proportionate and most likely to produce an effective solution. Initially we should look at prevention to try and resolve the issues with enforcement actions to be considered if the anti-social behaviour continues.
Below are examples only and not an exhaustive list:
Early intervention & Preventative action
Enforcement
If the complaint is not perceived to be Anti- Social behaviour, saha will advise and signpost as necessary.
saha expects that all instances of Anti – Social behaviour is reported to in a timely manner.
We expect that you will get involved by:
Our annual report to residents about our work in the last year.
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