Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
A copy of the survey used to gather Tenant Satisfaction Measures in 2025, helping us understand residents’ views and improve the quality of our services.
Open DocumentOpen DocumentOur Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.
Open DocumentOpen DocumentThis policy explains the checks and controls we have in place for our water systems to keep residents safe within their homes.
Open DocumentOpen DocumentWelcome to Salvation Army Homes. We have been providing safe homes for people for over 65 years and this remains our mission.
Open DocumentOpen DocumentThis policy explains how we handle complaints and compliments, and how feedback is used to improve our services.
Open DocumentOpen Document
