Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Our Communication Strategy promotes clear, consistent communication so residents, partners, and colleagues understand expectations, stay informed, and engage effectively with our services and decisions.
Open DocumentOpen DocumentThis report shows the progress we have made during the year on our environmental, social and governance goals. Discover how we are making a positive difference.
Open DocumentOpen DocumentWe are committed to building communities where people can thrive and know they are valued and respected as they are.
Open DocumentOpen DocumentThis policy explains how we keep homes safe from damp and mould. It outlines how we investigate and fix problems, and how we support residents through the process.
Open DocumentOpen DocumentA copy of the survey used to gather Tenant Satisfaction Measures in 2025, helping us understand residents’ views and improve the quality of our services.
Open DocumentOpen Document