Report

Last Updated

June 2025

Complaint and Service Improvement Report and Board Response June 2025

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Asbestos

Our policy on keeping customers aware about Asbestos and safe in their homes.

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Customer Insight and Engagement Policy

This policy details the commitment of Salvation Army Homes to co-production, inclusivity, involvement and engagement with residents to influence and improve service delivery.

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