Policy

Last Updated

June 2024

Customer Insight and Engagement Policy

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

NHF Code of Conduct 2026

This code from the National Housing Federation sets out standards appropriate for its members, including ethical behaviour, accountability, professionalism and integrity.

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Annual Accounts 2025-26

Details of our financial performance, accounts and value for money, for the year ending 31 March 2026.

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Let's Talk Safeguarding

A document that raises awareness to the different kinds of safeguarding issues.

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Safeguarding Policy

This policy explains how we protect children, young people, and adults at risk by ensuring concerns are reported quickly, staff understand safeguarding responsibilities, and consistent practices are followed across all services.

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Management of Asbestos Policy

This policy explains how we manage asbestos in homes to keep residents safe. It informs residents what to do if worried.

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Modern Slavery and Human Trafficking Statement

We have a robust approach and zero tolerance policy towards slavery and human trafficking.

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