For Residents

Last Updated

March 2026

Health and Safety Policy

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Equity, Diversity & Inclusion Strategy 2026-30

Our EDI Strategy provides a framework of inclusion and belonging, so everyone feels heard, respected and able to thrive.

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Resident Handbook

Welcome to Salvation Army Homes. We have been providing safe homes for people for over 65 years and this remains our mission.

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Occupancy Agreements Policy

This application explains the different types of occupancy agreements we use and how they work, so residents understand the rules, rights and responsibilities linked to their tenancy license.

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Tenancy Sustainment policy

This policy explains how, through early engagement and advice sharing, we support residents to maintain their tenancies.

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NHF Code of Conduct 2026

This code from the National Housing Federation sets out standards appropriate for its members, including ethical behaviour, accountability, professionalism and integrity.

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Social Tenant Access to Information Requirements Policy

This policy explains how we meet the Social Tenant Access to Information Requirements (STAIRs), including how residents can access and request information about the management of their home.

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