Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Our Asset Management Strategy focuses on keeping homes safe, compliant, and energy efficient, while improving resident experience and modernising and expanding our housing stock.
Open DocumentOpen DocumentOur annual report to residents highlights our performance between April 2022 and March 2023
Open DocumentOpen DocumentOur Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.
Open DocumentOpen DocumentThis policy explains more about service charges which residents pay to cover the cost of maintaining shared areas and services.
Open DocumentOpen DocumentThis policy explains how we prevent, investigate and act on tenancy fraud so our homes are only occupied by people who are legally entitled to live in them.
Open DocumentOpen DocumentOur service to provide safe, temporary, emergency accommodation for a maximum of six months for women and children fleeing (or at risk of) domestic abuse and honour based violence.
Open DocumentOpen Document
