Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how we address unauthorised occupants in our homes and the steps we take to recover properties so they can be allocated to those in genuine need.
Open DocumentOpen DocumentThis policy explains how we manage pets in our homes, when permission is required, and what owners must do to prevent nuisance, damage, or safety risks.
Open DocumentOpen DocumentA form to be used when looking to transfer between Salvation Army Homes properties.
Open DocumentOpen DocumentOur Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.
Open DocumentOpen Document