Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how we keep home safe by carrying out regular gas safety checks and fixing any problems quickly.
Open DocumentOpen DocumentThis policy explains how we allocate homes, ensures the process is fair and transparent, and outlines who is eligible to apply for housing.
Open DocumentOpen DocumentThis policy explains how we handle complaints and compliments, and how feedback is used to improve our services.
Open DocumentOpen DocumentThis policy explains how we keep homes safe from damp and mould. It outlines how we investigate and fix problems, and how we support residents through the process.
Open DocumentOpen DocumentThis policy explains how we support people experiencing domestic abuse and respond to keep them safe, outlining available support, how concerns are handled, and our commitment to a safe, confidential service.
Open DocumentOpen Document
