Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how, through early engagement and advice sharing, we support residents to maintain their tenancies.
Open DocumentOpen DocumentThis policy explains the approach to providing remedies (putting things right) when mistakes or service failures occur.
Open DocumentOpen DocumentThis policy explains the fire safety checks we carry out to keep residents safe within their homes.
Open DocumentOpen DocumentOur Asset Management Strategy focuses on keeping homes safe, compliant, and energy efficient, while improving resident experience and modernising and expanding our housing stock.
Open DocumentOpen Document
