For Residents

Last Updated

July 2024

Residents Complaints Procedure Flowchart

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Gas Safety Policy

This policy explains how we keep home safe by carrying out regular gas safety checks and fixing any problems quickly.

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Let's Talk Safeguarding

A document that raises awareness to the different kinds of safeguarding issues.

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Privacy Notice

Our policy on the use of your personal information.

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Annual Report to Residents 2024-25

Our annual report to residents highlights our performance between April 2024 and March 2025

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