Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Our annual report to residents highlights our performance between April 2024 and March 2025
Open DocumentOpen DocumentOur Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.
Open DocumentOpen DocumentThis policy explains how we handle repairs including what we fix, what residents must look after themselves, and how quickly different types of repairs will be completed.
Open DocumentOpen Document
