Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
We are committed to building communities where people can thrive and know they are valued and respected as they are.
Open DocumentOpen DocumentOur Communication Strategy promotes clear, consistent communication so residents, partners, and colleagues understand expectations, stay informed, and engage effectively with our services and decisions.
Open DocumentOpen DocumentAs a responsible landlord, it is a legal requirement for us to carry out safety checks on your home.
Open DocumentOpen DocumentThis policy explains how staff can safely report serious wrongdoing and be confident they are protected when they speak up in the public interest.
Open DocumentOpen DocumentThis policy explains how we set rent levels for our homes and the things we need to take into account such as government rules and what is affordable for residents.
Open DocumentOpen DocumentA copy of the survey used to gather Tenant Satisfaction Measures in 2025, helping us understand residents’ views and improve the quality of our services.
Open DocumentOpen Document
