Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy underpins an organisational culture where it is understood that anyone can experience domestic abuse and feels able to ask for help and support without fear of being judged. It outlines our approach to assisting and supporting anyone experiencing or threatened with domestic abuse.
Open DocumentOpen DocumentThis policy details the commitment of Salvation Army Homes to co-production, inclusivity, involvement and engagement with residents to influence and improve service delivery.
Open DocumentOpen DocumentComplaint handling code self assessment
Open DocumentOpen DocumentThe Customer Service Strategy supports the delivery of our corporate strategy ‘Pathway to Excellence 2030’
Open DocumentOpen DocumentOur service to provide safe, temporary, emergency accommodation for a maximum of six months for women and children fleeing (or at risk of) domestic abuse and honour based violence.
Open DocumentOpen Document