Allocations Policy

This policy explains how we manage asbestos in homes to keep residents safe. It informs residents what to do if worried.

Salvation Army Homes recognises the impact that anti-social behaviour has on its customers and aims to respond through a proactive approach.

This policy explains how we manage aggressive, abusive, or unreasonable behaviour, and the steps we take to protect staff and residents while ensuring services remain fair and accessible.

This policy explains the checks and controls we have in place for our water systems to keep residents safe within their homes.

This policy explains the electrical safety checks we carry out to keep residents safe within their homes.

This policy explains how we listen to residents and involve them in improving services through shared feedback and taking part in engagement activities.