Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Welcome to Salvation Army homes. We have been providing safe homes for people for over 65 years and this remains our mission.
You will hopefully find answers to many frequently asked questions in this Residents’ Handbook, which has been written and designed to help ensure residents get the most out of living in a Salvation Army Homes property.
We love receiving feedback, good or bad, as we are keen to learn and improve. So, please let us know what you think so we can continue to provide the best possible service.
We have a robust approach and zero tolerance policy towards slavery and human trafficking.
Open DocumentOpen DocumentThis policy explains how we allocate homes, ensures the process is fair and transparent, and outlines who is eligible to apply for housing.
Open DocumentOpen DocumentA form to be used when looking to transfer between Salvation Army Homes properties.
Open DocumentOpen DocumentThis application explains the different types of occupancy agreements we use and how they work, so residents understand the rules, rights and responsibilities linked to their tenancy license.
Open DocumentOpen Document