Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Welcome to Salvation Army homes. We have been providing safe homes for people for over 65 years and this remains our mission.
You will hopefully find answers to many frequently asked questions in this Residents’ Handbook, which has been written and designed to help ensure residents get the most out of living in a Salvation Army Homes property.
We love receiving feedback, good or bad, as we are keen to learn and improve. So, please let us know what you think so we can continue to provide the best possible service.
This code from the National Housing Federation sets out standards appropriate for its members, including ethical behaviour, accountability, professionalism and integrity.
Open DocumentOpen DocumentThis policy explains how we protect personal data and make sure it is collected, used and stored safely in line with data protection law.
Open DocumentOpen DocumentThis policy explains how we look after our estates so they stay safe, clean and well-maintained, and how we work with residents to improve their neighbourhoods.
Open DocumentOpen DocumentOur annual report to residents highlights our performance between April 2024 and March 2025
Open DocumentOpen Document
