Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Welcome to Salvation Army homes. We have been providing safe homes for people for over 65 years and this remains our mission.
You will hopefully find answers to many frequently asked questions in this Residents’ Handbook, which has been written and designed to help ensure residents get the most out of living in a Salvation Army Homes property.
We love receiving feedback, good or bad, as we are keen to learn and improve. So, please let us know what you think so we can continue to provide the best possible service.
We have a robust approach and zero tolerance policy towards slavery and human trafficking.
Open DocumentOpen DocumentA copy of the survey we used to collect our Tenant Satisfaction Measures in 2025
Open DocumentOpen DocumentOur annual report to residents about our work in the last year.
Open DocumentOpen Document