Policy

Last Updated

May 2026

Safeguarding Policy

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Annual Accounts 2023-24

Details of our financial performance, accounts and value for money, for the year ending 31 March 2024.

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Customer Insight and Engagement Policy

This policy explains how we listen to residents and involve them in improving services through shared feedback and taking part in engagement activities.

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Supported Housing Strategy 2030

Our Supported Housing Strategy outlines our ambition to be a leading provider of supported housing solutions as a direct provider of services and as a partner of choice with our parent company and for other agencies who have shared values and objectives which in turn, provides us with the opportunity to transform more lives.

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Repairs Policy

This policy explains how we handle repairs including what we fix, what residents must look after themselves, and how quickly different types of repairs will be completed.

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