Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This roadmap guide outlines the implementation of the Renters' Rights Act 2025 from the Ministry of Housing, Communities and Local Government. Annex A outlines key dates in relation to the implementation specifically in relation to Social Housing Landlords.
You can read our update to the Renters' Rights Act 2025 here.
This policy explains how we keep home safe by carrying out regular gas safety checks and fixing any problems quickly.
Open DocumentOpen DocumentOur annual report to residents highlights our performance between April 2024 and March 2025
Open DocumentOpen DocumentThis policy explains how we support people experiencing domestic abuse and respond to keep them safe, outlining available support, how concerns are handled, and our commitment to a safe, confidential service.
Open DocumentOpen DocumentOur Asset Management Strategy focuses on keeping homes safe, compliant, and energy efficient, while improving resident experience and modernising and expanding our housing stock.
Open DocumentOpen DocumentOur Communication Strategy promotes clear, consistent communication so residents, partners, and colleagues understand expectations, stay informed, and engage effectively with our services and decisions.
Open DocumentOpen DocumentA copy of the survey used to gather Tenant Satisfaction Measures in 2025, helping us understand residents’ views and improve the quality of our services.
Open DocumentOpen Document
