Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This roadmap guide outlines the implementation of the Renters' Rights Act 2025 from the Ministry of Housing, Communities and Local Government. Annex A outlines key dates in relation to the implementation specifically in relation to Social Housing Landlords.
You can read our update to the Renters' Rights Act 2025 here.
Complaint handling code self assessment
Open DocumentOpen DocumentOur policy to help us meet our landlord responsibilities and how we can make sure that damp and mould is managed and mitigated properly.
Open DocumentOpen DocumentA document that raises awareness to the different kinds of safeguarding issues.
Open DocumentOpen DocumentA form to capture a character reference from somebody who can vouch for you with regard to your suitability as a tenant.
Open DocumentOpen DocumentOur policy for listening and responding to feedback given by those who use our services.
Open DocumentOpen Document