Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This roadmap guide outlines the implementation of the Renters' Rights Act 2025 from the Ministry of Housing, Communities and Local Government. Annex A outlines key dates in relation to the implementation specifically in relation to Social Housing Landlords.
You can read our update to the Renters' Rights Act 2025 here.
This policy explains how we handle complaints and compliments, and how feedback is used to improve our services.
Open DocumentOpen DocumentThis policy explains the steps we take if we need to decant (move) residents to another property to carry out repairs.
Open DocumentOpen DocumentThis policy outlines how we provide aids and adaptations for residents with disabilities and explains the process for making decisions about these adjustments.
Open DocumentOpen DocumentThis policy explains how we look after our estates so they stay safe, clean and well-maintained, and how we work with residents to improve their neighbourhoods.
Open DocumentOpen Document
