Strategy

Last Updated

June 2025

Customer Services Strategy 2030

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Lift operation and lifting equipment policy

This policy explains the safety checks we carry out on lifts and lifting equipment to keep residents safe within their homes.

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Supported Housing Strategy 2030

Our Supported Housing Strategy outlines our ambition to be a leading provider of supported housing solutions as a direct provider of services and as a partner of choice with our parent company and for other agencies who have shared values and objectives which in turn, provides us with the opportunity to transform more lives.

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Annual Accounts 2023 - 2024

Details of our financial performance, accounts and value for money, for the year ending 31 March 2024.

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Mutual Exchange

This is an application for consent for an assignment by way of exchange. The form should only be completed once an exchange partner has been found.

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Allocations Policy

This policy explains how we allocate homes, ensures the process is fair and transparent, and outlines who is eligible to apply for housing.

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Authority To Supply A Landlord Reference

A landlord reference for someone applying to become a Salvation Army Homes tenant.

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