Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains the approach to providing remedies (putting things right) when mistakes or service failures occur.
Open DocumentOpen DocumentOur Financial Regulations Strategy sets out the framework of rules and guidelines for managing our finances and fulfilling our financial responsibilities.
Open DocumentOpen DocumentSalvation Army Homes recognises the impact that anti-social behaviour has on its customers and aims to respond through a proactive approach.
Open DocumentOpen DocumentThis application explains the different types of occupancy agreements we use and how they work, so residents understand the rules, rights and responsibilities linked to their tenancy license.
Open DocumentOpen Document
