Policy

Last Updated

December 2025

Electrical Safety policy

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Older Persons Strategy 2030

Our Older Persons Strategy strengthens how we support residents to live safely and independently as needs change.

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Annual Report to Residents 2024 - 2025

Our annual report to residents highlights our performance between April 2024 and March 2025

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Supported Housing Strategy 2030

Our Supported Housing Strategy outlines our ambition to be a leading provider of supported housing solutions as a direct provider of services and as a partner of choice with our parent company and for other agencies who have shared values and objectives which in turn, provides us with the opportunity to transform more lives.

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Rent Setting Policy

This policy explains how we set rent levels for our homes and the things we need to take into account such as government rules and what is affordable for residents.

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Occupancy Agreements Policy

This application explains the different types of occupancy agreements we use and how they work, so residents understand the rules, rights and responsibilities linked to their tenancy license.

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Debt Management Policy

This policy explains how we manage rent debts by supporting residents to pay on time, offering support when needed and taking fair action only when necessary.

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