Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Our Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.
Open DocumentOpen DocumentOur Supported Housing Strategy outlines our ambition to be a leading provider of supported housing solutions as a direct provider of services and as a partner of choice with our parent company and for other agencies who have shared values and objectives which in turn, provides us with the opportunity to transform more lives.
Open DocumentOpen DocumentThis policy outlines how we provide aids and adaptations for residents with disabilities and explains the process for making decisions about these adjustments.
Open DocumentOpen DocumentThis policy explains how we look after our estates so they stay safe, clean and well-maintained, and how we work with residents to improve their neighbourhoods.
Open DocumentOpen Document
