Policy

Last Updated

September 2026

Social Tenant Access to Information Requirements Policy

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

This policy explains how we meet the Social Tenant Access to Information Requirements (STAIRs), including how residents can access and request information about the management of their home.

Other Relevant Documents

Water Hygiene policy

This policy explains the checks and controls we have in place for our water systems to keep residents safe within their homes.

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Lift Operation and Lifting Equipment Policy

This policy explains the safety checks we carry out on lifts and lifting equipment to keep residents safe within their homes.

Open DocumentOpen Document

Annual Accounts 2022-23

Details of our financial performance, accounts and value for money, for the year ending 31 March 2023.

Open DocumentOpen Document

Mutual Exchange Policy

This policy explains how residents can swap homes with another social housing tenant, outling the rules and the process from application to approval.

Open DocumentOpen Document
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