Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how we meet the Social Tenant Access to Information Requirements (STAIRs), including how residents can access and request information about the management of their home.
We are committed to building communities where people can thrive and know they are valued and respected as they are.
Open DocumentOpen DocumentThis policy explains how we handle complaints and compliments, and how feedback is used to improve our services.
Open DocumentOpen DocumentWe have a robust approach and zero tolerance policy towards slavery and human trafficking.
Open DocumentOpen DocumentThis is an application for consent for an assignment by way of exchange. The form should only be completed once an exchange partner has been found.
Open DocumentOpen DocumentThis policy explains the approach to providing remedies (putting things right) when mistakes or service failures occur.
Open DocumentOpen Document
