Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This report shows the progress we have made during the year on our environmental, social and governance goals. Read about our achievements and positive impacts.
Open DocumentOpen DocumentOur service to provide safe, temporary, emergency accommodation for a maximum of six months for women and children fleeing (or at risk of) domestic abuse and honour based violence.
Open DocumentOpen DocumentOur Communication Strategy promotes clear, consistent communication so residents, partners, and colleagues understand expectations, stay informed, and engage effectively with our services and decisions.
Open DocumentOpen DocumentOur Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.
Open DocumentOpen DocumentThis policy explains how we keep everyone safe by managing health and safety risks and making sure our workplaces and homes are safe and well run.
Open DocumentOpen DocumentThis policy explains how we keep homes safe from damp and mould. It outlines how we investigate and fix problems, and how we support residents through the process.
Open DocumentOpen Document