Lift Operation and Lifting Equipment Policy

This policy explains how we look after our estates so they stay safe, clean and well-maintained, and how we work with residents to improve their neighbourhoods.

This policy explains how we address unauthorised occupants in our homes and the steps we take to recover properties so they can be allocated to those in genuine need.

This policy explains how we set rent levels for our homes and the things we need to take into account such as government rules and what is affordable for residents.

This code from the National Housing Federation sets out standards appropriate for its members, including ethical behaviour, accountability, professionalism and integrity.