Policy

Last Updated

December 2025

Lift operation and lifting equipment policy

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Value for Money Strategy

Our Value For Money Strategy explains how we makes the best use of money, skills, and resources to provide high-quality services and deliver the greatest benefit to residents.

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Estate Management Policy

This policy explains how we look after our estates so they stay safe, clean and well-maintained, and how we work with residents to improve their neighbourhoods.

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Equity, Diversity & Inclusion Strategy 2026-30

Our EDI Strategy provides a framework of inclusion and belonging, so everyone feels heard, respected and able to thrive.

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Fire safety policy

This policy explains the fire safety checks we carry out to keep residents safe within their homes.

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NHF Code of Conduct 2022

This code from the National Housing Federation sets out standards appropriate for its members, including ethical behaviour, accountability, professionalism and integrity.

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