Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Our Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.
Open DocumentOpen DocumentWe want to make sure our services are creative and positive environments, find out how you can get involved in T4R to add your voice.
Open DocumentOpen DocumentThis policy explains how we prevent, investigate and act on tenancy fraud so our homes are only occupied by people who are legally entitled to live in them.
Open DocumentOpen DocumentSalvation Army Homes recognises the impact that anti-social behaviour has on its customers and aims to respond through a proactive approach.
Open DocumentOpen DocumentWe have a robust approach and zero tolerance policy towards slavery and human trafficking.
Open DocumentOpen Document
