For Residents

Last Updated

November 2024

Our approach to the TSM Survey

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

See the survey used for our Tenant Satisfaction Measurements here.

View the TSM survey

TSM Survey

Other Relevant Documents

53 Week Financial Year 2024-2025

A leaflet describing how there are 53 Mondays in 2024/2025 and what this means for you.

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Customer Services Strategy 2030

The Customer Service Strategy supports the delivery of our corporate strategy ‘Pathway to Excellence 2030’

Open DocumentOpen Document
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