Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
See the survey used for our Tenant Satisfaction Measurements here.
View the TSM survey
TSM SurveyA form to capture a character reference from somebody who can vouch for you with regard to your suitability as a tenant.
Open DocumentOpen DocumentThis policy explains how we manage rent debts by supporting residents to pay on time, offering support when needed and taking fair action only when necessary.
Open DocumentOpen DocumentOur EDI Strategy provides a framework of inclusion and belonging, so everyone feels heard, respected and able to thrive.
Open DocumentOpen DocumentThis policy outlines how we provide aids and adaptations for residents with disabilities and explains the process for making decisions about these adjustments.
Open DocumentOpen DocumentThis policy explains how we keep home safe by carrying out regular gas safety checks and fixing any problems quickly.
Open DocumentOpen DocumentKey Document Summaries v0.1 Louise Coulson LCLC File Comments Catch up Editing Share : this file is shared There is nothing to redo. Paste Cut Copy Format Painter Arial 10 Wrap Text Merge & Centre General Conditional Formatting Format As Table Cell Styles Insert Delete Format AutoSum Clear Sort & Filter Find & Select Add-ins D13 This policy explains how we manage asbestos in homes to keep residents safe. It informs residents what to do if worried. This policy explains how we manage asbestos in homes to keep residents safe. It informs residents what to do if worried. Sheet1 Sheet2 100%
Open DocumentOpen Document
