For Residents

Last Updated

October 2024

Responsive Repair Times

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Responsive Repair Times

Other Relevant Documents

Let's Talk Safeguarding

A document that raises awareness to the different kinds of safeguarding issues.

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Annual Accounts 2022 - 2023

Details of our financial performance, accounts and value for money, for the year ending 31 March 2023.

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LGBTQ+ Housing Pledge, by HouseProud and Stonewall Housing.

We are committed to building communities where people can thrive and know they are valued and respected as they are.

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Customer Services Strategy 2030

Our Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.

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Asset Management Strategy

Our Asset Management Strategy focuses on keeping homes safe, compliant, and energy efficient, while improving resident experience and modernising and expanding our housing stock.

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