Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Responsive Repair Times

Our annual report that monitors pay disparity in our organisation.
Open DocumentOpen DocumentOur Older Persons Strategy strengthens how we support residents to live safely and independently as needs change.
Open DocumentOpen DocumentThis policy explains how we handle repairs including what we fix, what residents must look after themselves, and how quickly different types of repairs will be completed.
Open DocumentOpen DocumentThis policy explains the approach to providing remedies (putting things right) when mistakes or service failures occur.
Open DocumentOpen DocumentThis report shows the progress we have made during the year on our environmental, social and governance goals. Read about our achievements and positive impacts.
Open DocumentOpen Document