For Residents

Last Updated

October 2024

Responsive Repair Times

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Responsive Repair Times

Other Relevant Documents

Annual Accounts 2023 - 2024

Details of our financial performance, accounts and value for money, for the year ending 31 March 2024.

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Tenancy Sustainment policy

This policy explains how, through early engagement and advice sharing, we support residents to maintain their tenancies.

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Whistleblowing Policy

This policy explains how staff can safely report serious wrongdoing and be confident they are protected when they speak up in the public interest.

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ESG Report 2024- 2025

This report shows the progress we have made during the year on our environmental, social and governance goals. Discover how we are making a positive difference.

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Authority To Supply A Landlord Reference

A landlord reference for someone applying to become a Salvation Army Homes tenant.

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Unauthorised Occupation Policy

This policy explains how we address unauthorised occupants in our homes and the steps we take to recover properties so they can be allocated to those in genuine need.

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