Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Responsive Repair Times

This policy explains how we allocate homes, ensures the process is fair and transparent, and outlines who is eligible to apply for housing.
Open DocumentOpen DocumentThis policy explains how we protect personal data and make sure it is collected, used and stored safely in line with data protection law.
Open DocumentOpen DocumentThis policy explains the approach to providing remedies (putting things right) when mistakes or service failures occur.
Open DocumentOpen DocumentOur annual report to residents highlights our performance between April 2024 and March 2025
Open DocumentOpen Document