Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Details of our financial performance, accounts and value for money, for the year ending 31 March 2026.
This policy explains more about service charges which residents pay to cover the cost of maintaining shared areas and services.
Open DocumentOpen DocumentThis policy explains how we keep homes safe from damp and mould. It outlines how we investigate and fix problems, and how we support residents through the process.
Open DocumentOpen DocumentThis policy explains the approach to providing remedies (putting things right) when mistakes or service failures occur.
Open DocumentOpen DocumentOur Value For Money Strategy explains how we makes the best use of money, skills, and resources to provide high-quality services and deliver the greatest benefit to residents.
Open DocumentOpen DocumentOur annual report to residents highlights our performance between April 2022 and March 2023
Open DocumentOpen Document
