Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how we set rent levels for our homes and the things we need to take into account such as government rules and what is affordable for residents.
Open DocumentOpen DocumentThis policy explains how we manage aggressive, abusive, or unreasonable behaviour, and the steps we take to protect staff and residents while ensuring services remain fair and accessible.
Open DocumentOpen DocumentThis policy explains how we protect children, young people, and adults at risk by ensuring concerns are reported quickly, staff understand safeguarding responsibilities, and consistent practices are followed across all services.
Open DocumentOpen DocumentThis policy explains how we keep homes safe from damp and mould. It outlines how we investigate and fix problems, and how we support residents through the process.
Open DocumentOpen DocumentOur annual report that monitors pay disparity in our organisation.
Open DocumentOpen Document