Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
The Customer Service Strategy supports the delivery of our corporate strategy ‘Pathway to Excellence 2030’
Open DocumentOpen DocumentOur policy on keeping customers aware about Asbestos and safe in their homes.
Open DocumentOpen DocumentOur policy to help us meet our landlord responsibilities and how we can make sure that damp and mould is managed and mitigated properly.
Open DocumentOpen DocumentOur policy for listening and responding to feedback given by those who use our services.
Open DocumentOpen Document