Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how we manage aggressive, abusive, or unreasonable behaviour, and the steps we take to protect staff and residents while ensuring services remain fair and accessible.
Open DocumentOpen DocumentThis policy explains how we handle repairs including what we fix, what residents must look after themselves, and how quickly different types of repairs will be completed.
Open DocumentOpen DocumentThis policy explains how we manage asbestos in homes to keep residents safe. It informs residents what to do if worried.
Open DocumentOpen DocumentOur annual report to residents highlights our performance between April 2023 and March 2024
Open DocumentOpen DocumentThis policy explains how we look after our estates so they stay safe, clean and well-maintained, and how we work with residents to improve their neighbourhoods.
Open DocumentOpen DocumentThis policy explains how we keep everyone safe by managing health and safety risks and making sure our workplaces and homes are safe and well run.
Open DocumentOpen Document
