Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
We are committed to the highest standards of quality, probity, openness and accountability. We encourage a free and open culture in dealings between our officers, employees and all people with whom we engage in business and legal relations. Salvation Army Homes is committed to act on any allegations of fraud, abuse or malpractice whether the allegation is made from outside or inside the organisation.
Our whistleblowing policy has been produced in accordance with the Public Interest Disclosure Act 1998 (PIDA) (as updated), which protects employees and workers making disclosures about certain matters of concern (where those disclosures are made in accordance with the provisions of the Act) from dismissal or a detriment short of dismissal.
Employees should make a report to us where you reasonably believe any one or more of the following matters has, may have or will take place:
All concerns will be investigated carefully and thoroughly, and anonymity will be respected.
Employees can make a whistleblowing report in the following ways:
Salvation Army Housing Association
Whistleblowing
Customer Service Centre
2nd Floor
53-55 Victoria Square
Bolton
BL1 1RZ
Via telephone with our Customer Service Centre
0800 970 6363
Alternatively you can email: Whistleblowing@saha.org.uk
This policy explains how, through early engagement and advice sharing, we support residents to maintain their tenancies.
Open DocumentOpen DocumentThis policy explains the approach to providing remedies (putting things right) when mistakes or service failures occur.
Open DocumentOpen DocumentThis application explains the different types of occupancy agreements we use and how they work, so residents understand the rules, rights and responsibilities linked to their tenancy license.
Open DocumentOpen DocumentThis policy explains the steps we take if we need to decant (move) residents to another property to carry out repairs.
Open DocumentOpen DocumentThis policy explains the electrical safety checks we carry out to keep residents safe within their homes.
Open DocumentOpen Document
