Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how we manage aggressive, abusive, or unreasonable behaviour, and the steps we take to protect staff and residents while ensuring services remain fair and accessible.
Open DocumentOpen DocumentOur Older Persons Strategy strengthens how we support residents to live safely and independently as needs change.
Open DocumentOpen DocumentThis policy explains the steps we take if we need to decant (move) residents to another property to carry out repairs.
Open DocumentOpen DocumentOur annual report to residents highlights our performance between April 2025 and March 2026.
Open DocumentOpen Document
