Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Our annual report to residents highlights our performance between April 2023 and March 2024
Open DocumentOpen DocumentThis policy explains how we handle complaints and compliments, and how feedback is used to improve our services.
Open DocumentOpen DocumentThis policy explains how we meet the Social Tenant Access to Information Requirements (STAIRs), including how residents can access and request information about the management of their home.
Open DocumentOpen DocumentWe are committed to building communities where people can thrive and know they are valued and respected as they are.
Open DocumentOpen DocumentThis policy explains how we protect children, young people, and adults at risk by ensuring concerns are reported quickly, staff understand safeguarding responsibilities, and consistent practices are followed across all services.
Open DocumentOpen Document