Corporate Strategy - Pathway To Excellence

Our Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.

This policy explains the steps we take if we need to decant (move) residents to another property to carry out repairs.

This policy explains how we manage asbestos in homes to keep residents safe. It informs residents what to do if worried.

Damp and Mould Leaflet

This policy explains the electrical safety checks we carry out to keep residents safe within their homes.