Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains the approach to providing remedies (putting things right) when mistakes or service failures occur.
Open DocumentOpen DocumentThis policy explains how we manage rent debts by supporting residents to pay on time, offering support when needed and taking fair action only when necessary.
Open DocumentOpen DocumentThis policy explains the electrical safety checks we carry out to keep residents safe within their homes.
Open DocumentOpen DocumentThis report shows the progress we have made during the year on our environmental, social and governance goals. Discover how we are making a positive difference.
Open DocumentOpen DocumentFind out more about how we strive to be an inclusive employer along with the support and assistance that is available to you.
Open DocumentOpen Document