Strategy

Last Updated

March 2024

Corporate Strategy - Pathway To Excellence

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Transfer Application Form

A form to be used when looking to transfer between Salvation Army Homes properties.

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Water hygiene policy

This policy explains the checks and controls we have in place for our water systems to keep residents safe within their homes.

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Domestic Abuse Policy

This policy explains how we support people experiencing domestic abuse and respond to keep them safe, outlining available support, how concerns are handled, and our commitment to a safe, confidential service.

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Fire safety policy

This policy explains the fire safety checks we carry out to keep residents safe within their homes.

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Customer Services Strategy 2030

Our Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.

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