Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how we manage pets in our homes, when permission is required, and what owners must do to prevent nuisance, damage, or safety risks.
Open DocumentOpen DocumentOur Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.
Open DocumentOpen DocumentThis policy explains how we keep homes safe from damp and mould. It outlines how we investigate and fix problems, and how we support residents through the process.
Open DocumentOpen DocumentOur annual report to residents highlights our performance between April 2023 and March 2024
Open DocumentOpen DocumentWelcome to Salvation Army Homes. We have been providing safe homes for people for over 65 years and this remains our mission.
Open DocumentOpen Document