Strategy

Last Updated

March 2026

Supported Housing Strategy 2030

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Annual Accounts 2022 - 2023

Details of our financial performance, accounts and value for money, for the year ending 31 March 2023.

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Customer Services Strategy 2030

Our Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.

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NHF Code of Governance 2020

This code from the National Housing Federation sets out standards for housing associations to achieve excellence in governance, accountability and resident-focused decision-making.

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Fire Safety policy

This policy explains the fire safety checks we carry out to keep residents safe within their homes.

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