Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Our policy for listening and responding to feedback given by those who use our services.
Open DocumentOpen DocumentOur policy to help us meet our landlord responsibilities and how we can make sure that damp and mould is managed and mitigated properly.
Open DocumentOpen DocumentThe Customer Service Strategy supports the delivery of our corporate strategy ‘Pathway to Excellence 2030’
Open DocumentOpen DocumentOur EDI Strategy provides a framework, and outlines the commitments we are making over the next three years.
Open DocumentOpen Document