Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how we handle complaints and compliments, and how feedback is used to improve our services.
Open DocumentOpen DocumentOur Older Persons Strategy strengthens how we support residents to live safely and independently as needs change.
Open DocumentOpen DocumentThis policy explains how we manage rent debts by supporting residents to pay on time, offering support when needed and taking fair action only when necessary.
Open DocumentOpen DocumentSalvation Army Homes recognises the impact that anti-social behaviour has on its customers and aims to respond through a proactive approach.
Open DocumentOpen DocumentFind out more about how we strive to be an inclusive employer along with the support and assistance that is available to you.
Open DocumentOpen Document
