For Residents

Last Updated

October 2025

Repairs Policy

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Annual Report to Residents 2024 - 2025

Our annual report to residents highlights our performance between April 2024 and March 2025

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Tenancy Sustainment policy

This policy explains how, through early engagement and advice sharing, we support residents to maintain their tenancies.

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Value for Money Strategy

Our Value For Money Strategy explains how we makes the best use of money, skills, and resources to provide high-quality services and deliver the greatest benefit to residents.

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Modern Slavery and Human Trafficking Statement

We have a robust approach and zero tolerance policy towards slavery and human trafficking.

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Asset Management Strategy

Our Asset Management Strategy focuses on keeping homes safe, compliant, and energy efficient, while improving resident experience and modernising and expanding our housing stock.

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LGBTQ+ Housing Pledge, by HouseProud and Stonewall Housing.

We are committed to building communities where people can thrive and know they are valued and respected as they are.

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