For Residents

Last Updated

April 2024

Resident portal user guide

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

A step by step guide to getting started on our resident's portal

Other Relevant Documents

Disability Confident

Find out more about how we strive to be an inclusive employer along with the support and assistance that is available to you.

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Gender Pay Gap

Our annual report that monitors pay disparity in our organisation.

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Complaints and Compliments Policy

This policy explains how we handle complaints and compliments, and how feedback is used to improve our services.

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Gas Safety Policy

This policy explains how we keep home safe by carrying out regular gas safety checks and fixing any problems quickly.

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Social Tenant Access to Information Requirements Policy

This policy explains how we meet the Social Tenant Access to Information Requirements (STAIRs), including how residents can access and request information about the management of their home.

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Resident Handbook

Welcome to Salvation Army Homes. We have been providing safe homes for people for over 65 years and this remains our mission.

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