For Residents

Last Updated

April 2024

Resident portal user guide

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

A step by step guide to getting started on our resident's portal

Other Relevant Documents

Complaints & Compliments Policy

Our policy for listening and responding to feedback given by those who use our services.

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LGBTQ+ Housing Pledge, by HouseProud and Stonewall Housing.

We are committed to building communities where people can thrive and know they are valued and respected as they are.

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Refuge Services

Our service to provide safe, temporary, emergency accommodation for a maximum of six months for women and children fleeing (or at risk of) domestic abuse and honour based violence.

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Transfer Application Form

A form to be used when looking to transfer between Salvation Army Homes properties.

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Domestic Abuse Policy

This policy underpins an organisational culture where it is understood that anyone can experience domestic abuse and feels able to ask for help and support without fear of being judged. It outlines our approach to assisting and supporting anyone experiencing or threatened with domestic abuse.

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