For Residents

Last Updated

March 2026

Data Protection Policy

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Aids and Adaptations Policy

This policy outlines how we provide aids and adaptations for residents with disabilities and explains the process for making decisions about these adjustments.

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Safeguarding Policy

This policy explains how we protect children, young people, and adults at risk by ensuring concerns are reported quickly, staff understand safeguarding responsibilities, and consistent practices are followed across all services.

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T4R Leaflet - A Brief Guide

We want to make sure our services are creative and positive environments, find out how you can get involved in T4R to add your voice.

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Occupancy Agreements Policy

This application explains the different types of occupancy agreements we use and how they work, so residents understand the rules, rights and responsibilities linked to their tenancy license.

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2025 TSM Survey

A copy of the survey used to gather Tenant Satisfaction Measures in 2025, helping us understand residents’ views and improve the quality of our services.

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Unauthorised Occupation Policy

This policy explains how we address unauthorised occupants in our homes and the steps we take to recover properties so they can be allocated to those in genuine need.

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