Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Our Communication Strategy promotes clear, consistent communication so residents, partners, and colleagues understand expectations, stay informed, and engage effectively with our services and decisions.
Open DocumentOpen DocumentThis report shows the progress we have made during the year on our environmental, social and governance goals. Read about our achievements and positive impacts.
Open DocumentOpen DocumentOur Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.
Open DocumentOpen DocumentThis policy explains how we manage rent debts by supporting residents to pay on time, offering support when needed and taking fair action only when necessary.
Open DocumentOpen Document
