For Residents

Last Updated

March 2026

Data Protection Policy

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Transfer Application Form

A form to be used when looking to transfer between Salvation Army Homes properties.

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Annual Report to Residents 2023 - 2024

Our annual report to residents highlights our performance between April 2023 and March 2024

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Customer Insight and Engagement Policy

This policy explains how we listen to residents and involve them in improving services through shared feedback and taking part in engagement activities.

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Health and Safety Policy

This policy explains how we keep everyone safe by managing health and safety risks and making sure our workplaces and homes are safe and well run.

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Communication Strategy

Our Communication Strategy promotes clear, consistent communication so residents, partners, and colleagues understand expectations, stay informed, and engage effectively with our services and decisions.

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Occupancy Agreements Policy

This application explains the different types of occupancy agreements we use and how they work, so residents understand the rules, rights and responsibilities linked to their tenancy license.

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