Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how residents can swap homes with another social housing tenant, outling the rules and the process from application to approval.
Open DocumentOpen DocumentThis policy explains how we manage aggressive, abusive, or unreasonable behaviour, and the steps we take to protect staff and residents while ensuring services remain fair and accessible.
Open DocumentOpen DocumentOur Asset Management Strategy focuses on keeping homes safe, compliant, and energy efficient, while improving resident experience and modernising and expanding our housing stock.
Open DocumentOpen DocumentThis policy explains how, through early engagement and advice sharing, we support residents to maintain their tenancies.
Open DocumentOpen DocumentThis policy explains how we listen to residents and involve them in improving services through shared feedback and taking part in engagement activities.
Open DocumentOpen Document
