For Residents

Last Updated

September 2026

Data Protection Policy

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Social Tenant Access to Information Requirements Policy

This policy explains how we meet the Social Tenant Access to Information Requirements (STAIRs), including how residents can access and request information about the management of their home.

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Rent & Service Charges

Our annual update to the rent and service charges with details on how we calculated the figures.

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NHF Code of Conduct 2026

This code from the National Housing Federation sets out standards appropriate for its members, including ethical behaviour, accountability, professionalism and integrity.

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Water Hygiene policy

This policy explains the checks and controls we have in place for our water systems to keep residents safe within their homes.

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Suggested Housing Referees

A form to capture a character reference from somebody who can vouch for you with regard to your suitability as a tenant.

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