Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how we manage pets in our homes, when permission is required, and what owners must do to prevent nuisance, damage, or safety risks.
Open DocumentOpen DocumentThis policy explains how we prevent, investigate and act on tenancy fraud so our homes are only occupied by people who are legally entitled to live in them.
Open DocumentOpen DocumentOur Corporate Strategy sets out how we deliver safe homes and transform lives by improving services, investing in existing homes, and expanding housing options for current and future residents.
Open DocumentOpen DocumentThis policy explains the approach to providing remedies (putting things right) when mistakes or service failures occur.
Open DocumentOpen DocumentThis report shows the progress we have made during the year on our environmental, social and governance goals. Read about our achievements and positive impacts.
Open DocumentOpen DocumentThis policy explains how we handle repairs including what we fix, what residents must look after themselves, and how quickly different types of repairs will be completed.
Open DocumentOpen Document
