Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Details of our financial performance, accounts and value for money, for the year ending 31 March 2025.
Open DocumentOpen DocumentThis policy explains how we prevent, investigate and act on tenancy fraud so our homes are only occupied by people who are legally entitled to live in them.
Open DocumentOpen DocumentThis policy explains how we manage rent debts by supporting residents to pay on time, offering support when needed and taking fair action only when necessary.
Open DocumentOpen DocumentThis policy explains the approach to providing remedies (putting things right) when mistakes or service failures occur.
Open DocumentOpen DocumentThis policy explains how we look after our estates so they stay safe, clean and well-maintained, and how we work with residents to improve their neighbourhoods.
Open DocumentOpen Document
