Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how residents can swap homes with another social housing tenant, outling the rules and the process from application to approval.
Open DocumentOpen DocumentOur annual report to residents highlights our performance between April 2024 and March 2025
Open DocumentOpen DocumentThis policy explains the approach to providing remedies (putting things right) when mistakes or service failures occur.
Open DocumentOpen DocumentThis policy explains how, through early engagement and advice sharing, we support residents to maintain their tenancies.
Open DocumentOpen DocumentThis policy explains how we prevent bribery, ensure honest conduct, and set clear rules so no one can offer or accept anything that unfairly influences decisions.
Open DocumentOpen DocumentThis application explains the different types of occupancy agreements we use and how they work, so residents understand the rules, rights and responsibilities linked to their tenancy license.
Open DocumentOpen Document