Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how we manage rent debts by supporting residents to pay on time, offering support when needed and taking fair action only when necessary.
Open DocumentOpen DocumentDetails of our financial performance, accounts and value for money, for the year ending 31 March 2023.
Open DocumentOpen DocumentThis policy explains how we handle complaints and compliments, and how feedback is used to improve our services.
Open DocumentOpen DocumentOur annual report to residents highlights our performance between April 2024 and March 2025
Open DocumentOpen Document